VA needs more data

A lack of data on how well its services are working remains a top management challenge at the Department of Veterans Affairs, the General Accounting Office reported last month.

The report was released as part of GAO's series on "Major Management Challenges and Program Risks" at more than 20 federal agencies.

Besides citing the VA for poor collection of data on services, the GAO report cites the VA's poor management of existing information as a potential stumbling block to continued supervision of services to veterans.

"VA must implement and institutionalize fundamental changes to its approach to information systems management to ensure that benefits payments and medical care to veterans are not disrupted in the Year 2000, unauthorized access to and misuse of VA systems do not occur, and sound information technology practices continue," the report states.

Featured

  • Defense
    Ryan D. McCarthy being sworn in as Army Secretary Oct. 10, 2019. (Photo credit: Sgt. Dana Clarke/U.S. Army)

    Army wants to spend nearly $1B on cloud, data by 2025

    Army Secretary Ryan McCarthy said lack of funding or a potential delay in the JEDI cloud bid "strikes to the heart of our concern."

  • Congress
    Rep. Jim Langevin (D-R.I.) at the Hack the Capitol conference Sept. 20, 2018

    Jim Langevin's view from the Hill

    As chairman of of the Intelligence and Emerging Threats and Capabilities subcommittee of the House Armed Services Committe and a member of the House Homeland Security Committee, Rhode Island Democrat Jim Langevin is one of the most influential voices on cybersecurity in Congress.

Stay Connected

FCW INSIDER

Sign up for our newsletter.

I agree to this site's Privacy Policy.