Popularity Problems

COLUMBUS, Ohio -- Connecticut plans to add a new feature to its World Wide Web server that will help its information technology office manage the growing volume of e-mail coming through its ConneCT state home page.

The feature, called Ask ConneCT, will automatically route incoming messages based on information in e-mail subject lines, said Linda D. DeConti, planning specialist in the division of administration of Connecticut's Office of Policy and Management and the state's principle Web developer.

The state receives between 75 and 100 messages a day through the site, according to DeConti. Ask ConneCT will not be able to sort all messages, however, requiring IS staff to sort through a sizable "miscellaneous bucket." But it will reduce the workload, she said. The tool is based on software originally developed by students at the University of Connecticut for the university's library.

-- John Stein Monroe (jsmonroe@fcw.com)

Featured

  • Defense
    Ryan D. McCarthy being sworn in as Army Secretary Oct. 10, 2019. (Photo credit: Sgt. Dana Clarke/U.S. Army)

    Army wants to spend nearly $1B on cloud, data by 2025

    Army Secretary Ryan McCarthy said lack of funding or a potential delay in the JEDI cloud bid "strikes to the heart of our concern."

  • Congress
    Rep. Jim Langevin (D-R.I.) at the Hack the Capitol conference Sept. 20, 2018

    Jim Langevin's view from the Hill

    As chairman of of the Intelligence and Emerging Threats and Capabilities subcommittee of the House Armed Services Committe and a member of the House Homeland Security Committee, Rhode Island Democrat Jim Langevin is one of the most influential voices on cybersecurity in Congress.

Stay Connected

FCW INSIDER

Sign up for our newsletter.

I agree to this site's Privacy Policy.