West Des Moines, Iowa, Experiences Y2K Glitch

"It affected about a quarter of our customer base," said Larry Anderson, general manager of the West Des Moines Water Works. "The day we learned about it, the problem was fixed and bills with 2000 on them were mailed out."

The $1,500 cost for postage and production for the new bills was paid for by the computer consultant that the department had hired to help with Year 2000 preparations, Anderson said.

The billing date problem was reported and corrected on Thursday, Dec. 16.

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