UC Irvine buying permits online
- By Dan Caterinicchia, Dan Caterinicchia
- Mar 22, 2000
The University of California at Irvine recently unveiled a new application
that allows the school's 18,000 students to purchase parking permits online.
Designed and implemented by QuickStart Technologies, the online system
integrates Internet transactions with the existing in-person and automated
telephone services. The new system, which debuted last week, makes transactions
quicker and offers more account information and payment methods without
increasing administrative costs or requiring additional staff, officials
"The need to upgrade our system was driven by the expansion of the school,
which is targeted to be the fastest growing campus in the UC system during
the next few years," Michael Delo, director of UCI's parking and transportation
services department, said in a release. "We had to find a way of leveraging
technology to empower us to do more with the same number of staff members
[and QuickStart] provided us with the right blend of e-business technology
expertise to do just that."
The project cost about $150,000, said QuickStart's business development
manager Lesley Bunte. "Everything is done through the Web and the permit
is mailed within 24 hours. Also, now they do their printing in-house and
that used to be outsourced."
UCI students, who order up to 10,000 parking permits per quarter, can
now purchase full quarter-length permits through the new system, as well
as get prorated prices on permits if they come to school later in a term
or need special night, weekend or visitor passes.
QuickStart was to develop a second phase of the project that will enable
students and faculty to make citation payments online, Bunte said, but that
has been deferred while the company fine-tunes its current system and explores