SAIC selects NASA help-desk partner

Science Applications International Corp. has selected Intellisource to provide

help-desk services to NASA headquarters as part of the agency's desktop

outsourcing program.

Under the three-year agreement, which is part of SAIC's Outsourcing Desktop

Initiative for NASA (ODIN) contract, Intellisource will offer help-desk

services through its IntelliCenter, which was designed by the company to

be a centralized help desk that could service any customer at the agency,

according to Intellisource.

The company also will augment SAIC's services at NASA headquarters with

network server support, asset management and account administration services,

according to Intellisource.

Intellisource already holds a $14 million ODIN contract to provide the full

suite of desktop services at NASA's Goddard Space Flight Center, Greenbelt,

Md.

ODIN, a seat management initiative administered by NASA, is a 10-year contract

expected to generate $4 billion to $13 billion in federal business for the

seven vendors competing for contracts at NASA's centers and other federal

agencies.

Intellisource plans to compete for the ODIN contract for NASA's Langley

Research Center, Ames Research Center, Glenn Research Center and Dryden

Flight Research Center, slated for award in July.

Featured

  • Workforce
    White House rainbow light shutterstock ID : 1130423963 By zhephotography

    White House rolls out DEIA strategy

    On Tuesday, the Biden administration issued agencies a roadmap to guide their efforts to develop strategic plans for diversity, equity, inclusion and accessibility (DEIA), as required under a as required under a June executive order.

  • Defense
    software (whiteMocca/Shutterstock.com)

    Why DOD is so bad at buying software

    The Defense Department wants to acquire emerging technology faster and more efficiently. But will its latest attempts to streamline its processes be enough?

Stay Connected