GTSI unveiling customer Web site
- By Natasha Haubold
- Apr 18, 2000
Government reseller GTSI will launch a new interactive customer World Wide
Web site during the three-day FOSE conference that begins today in Washington,
D.C.
The site will give government customers — as well as vendors — a central
site for technology information and purchases.
The site will provide a secure location that can visitors can customize.
Several subsites also will be available to provide information ranging from
government contracts to a listing of the top vendor product sales. Vendors,
such as Compaq Computer Corp., also have designed subsites that will link
customers to the GTSI Web site and Compaq's Web site.
A GTSI representative will be notified via e-mail when customers have questions.
Customers will be able to receive a response through instant messaging or
a telephone call.
Because the site is interactive, a GTSI representative will be able to access
the information on the customer's screen and perhaps make suggestions or
"offer a better price," said Betty Greene, director of GTSI.com.