Recipe for PBO
- By Colleen O'Hara
- May 01, 2000
Agencies with operations that do not have clear, measurable results
are not suited to become performance-based organizations. For example, the
foreign policy and planning offices in the State Department or basic scientific
research offices at the National Institutes of Health may be inappropriate
Here are the prerequisites for becoming a PBO:
* Have a clear mission, measurable services and a performance measurement
system in place or in development.
n Have a focus on external, not internal, customers.
* Have a clear line of accountability to an agency head who has responsi-bility
for policy functions.
* Have top-level support for transfering a function into a PBO.
* Have predictable sources of funding.
Source: National Partnership for Reinventing Government