Recipe for PBO

Agencies with operations that do not have clear, measurable results

are not suited to become performance-based organizations. For example, the

foreign policy and planning offices in the State Department or basic scientific

research offices at the National Institutes of Health may be inappropriate

candidates.

Here are the prerequisites for becoming a PBO:

* Have a clear mission, measurable services and a performance measurement

system in place or in development.

n Have a focus on external, not internal, customers.

* Have a clear line of accountability to an agency head who has responsi-bility

for policy functions.

* Have top-level support for transfering a function into a PBO.

* Have predictable sources of funding.

Source: National Partnership for Reinventing Government

Featured

  • FCW Perspectives
    zero trust network

    Why zero trust is having a moment

    Improved technologies and growing threats have agencies actively pursuing dynamic and context-driven security.

  • Workforce
    online collaboration (elenabsl/Shutterstock.com)

    Federal employee job satisfaction climbed during pandemic

    The survey documents the rapid change to teleworking postures in government under the COVID-19 pandemic.

Stay Connected