Army workers get online benefits access

Civilian Army employees soon will be able to change their health insurance and other benefits over the Internet or on the phone.

Beginning May 8, a new automated benefit service center will provide the service online at the Army Benefits Center-Civilian World Wide Web page or via a toll-free phone number — (877) 276-9287.

Currently, beneficiaries must speak with an ABC-C representative to get the information they need or change benefits information for such items as health insurance and retirement planning.

"Our goal is to give the civilian work force quality and timely customer service," said Kathy Cole, chief of the ABC-C.

Employees will need their Social Security number and a personal identification number to access the online and phone systems.

Featured

  • Workforce
    online collaboration (elenabsl/Shutterstock.com)

    Federal employee job satisfaction climbed during pandemic

    The survey documents the rapid change to teleworking postures in government under the COVID-19 pandemic.

  • Workforce
    By Mark Van Scyoc Royalty-free stock photo ID: 285175268

    OPM nominee plans focus on telework, IT, retirement

    Kiran Ahuja, a veteran of the Office of Personnel Management, told lawmakers that she thinks that the lack of consistent leadership in the top position at OPM has taken a toll on the ability of the agency to complete longer term IT modernization projects.

Stay Connected