Army workers get online benefits access

Civilian Army employees soon will be able to change their health insurance and other benefits over the Internet or on the phone.

Beginning May 8, a new automated benefit service center will provide the service online at the Army Benefits Center-Civilian World Wide Web page or via a toll-free phone number — (877) 276-9287.

Currently, beneficiaries must speak with an ABC-C representative to get the information they need or change benefits information for such items as health insurance and retirement planning.

"Our goal is to give the civilian work force quality and timely customer service," said Kathy Cole, chief of the ABC-C.

Employees will need their Social Security number and a personal identification number to access the online and phone systems.


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