Army workers get online benefits access
- By Judi Hasson
- May 03, 2000
Civilian Army employees soon will be able to change their health insurance
and other benefits over the Internet or on the phone.
Beginning May 8, a new automated benefit service center will provide
the service online at the Army Benefits Center-Civilian World Wide Web page or via a toll-free phone number — (877) 276-9287.
Currently, beneficiaries must speak with an ABC-C representative to
get the information they need or change benefits information for such items
as health insurance and retirement planning.
"Our goal is to give the civilian work force quality and timely customer
service," said Kathy Cole, chief of the ABC-C.
Employees will need their Social Security number and a personal identification
number to access the online and phone systems.