Web site, intranet smooth service in Allegheny
- By Daniel Keegan
- May 19, 2000
The Port Authority that serves Pittsburgh and the surrounding county has
increased efficiency for workers and commuters by using a network established
Using Enterasys Networks' Gigabit Ethernet solutions, the Port Authority
of Allegheny County set up a World Wide Web site in the fall. This month,
it completed an intranet that connects the department's 10 remote offices
with applications for human resources, payroll, scheduling and dispatching.
The Web site is geared to keep commuters informed of all information about
the transportation system, such as scheduling, construction, delays — and
even allows users to view Web cams of typically congested areas.
"It gives us efficiency in cost savings and size, so we can hopefully keep
fairs at a minimum cost," said Maureen Bertocci, chief technology officer,
"and the Web site gives commuters info in real time so they can plan ahead."
The site also has announcements about delays, capital projects, detours,
snow emergency routes, and other information.
The county manages a transportation system that has 260,000 daily, weekday
riders using 1,000 buses operating 230 routes, and 55 light rail vehicles.
Bertocci said the system has saved $4.8 million in overtime for operators
by automating the scheduling system. She said they will also save money
by cutting down paper use. The Port Authority cut down use of 350,000 sheets
since September, Bertocci said.
The department also wants to incorporate a Global Positioning System into
the network. Bertocci said it is being tested on rail lines, with LED signs
flashing how long before the next train arrives. Eventually, the system
will allow users to log on to the Web site to track movements of the system.
Another proposed project includes putting kiosks in airports and other major
locations so commuters can pick a destination and a map with several routes
can be displayed. The system may also allow a commuter to choose a restaurant
and see if a bus stop is nearby.
Enterasys Networks, headquartered in New Hampshire, provides network solutions
focusing on enterprise customers.