When 'love' goes bad
- By Diane Frank
- May 29, 2000
* The Department of Health and Human Services received more than 3 million
"love bug" e-mail messages, disrupting e-mail service in offices from a
few hours to as many as 6 days.
* As of May 10, the Veterans Health Administration had received 7 million
"ILOVEYOU" messages, compared with a total of 750,000 received during the
Melissa virus episode. The VHA required about 240 man-hours to recover from
* Some of the Treasury Department's components required manual distribution
of updated virus signature files because automated means for rollout of
software updates were not in place.
* The Agriculture Department could not obtain the updated antivirus
product it needed until after 1 p.m., in part because it had to compete
with all of the vendor's other customers worldwide to obtain the updates.
Source: General Accounting Office