Wisconsin revamping tax system
- By Daniel Keegan
- Jun 30, 2000
As part of a seven-year, $56 million plan to revamp its computer systems,
the Wisconsin Department of Revenue has signed a contract with American
Management Systems Inc. to develop and implement a World Wide Web-enabled
sales tax system.
The DOR has 30 different computer systems for various tax programs, but
none are integrated, said David Blaska, department spokesperson. "One dates
back to the 60s," he said.
The Integrated Tax System is very important to improve customer service
and increase department efficiency, Blaska said. "It is where the world
is going. It will allow us to do better financial management and recover
what we aren't being paid now."
He said the department estimates recouping $37.2 million by 2005. The department
takes in $9.5 billion in taxes per year.
The system will be Web-enabled, allowing about 170,000 businesses to pay
sales taxes online, transfer payments electronically, and review their payment
history. It will also allow administrators to work on one system, with changes
shown in real-time.
The contract with AMS is the second phase of the project. The first phase
simply laid basic groundwork for an integrated system. The project is expected
to take an additional five to six years to complete.