- By Heather Harreld
- Jul 03, 2000
* Manage the human element as well as the technology element.
* Visit other organizations that have done enterprise resource planning
implementations to learn from their efforts.
* Ensure senior-management and middle-management buy-in.
* Avoid those employees who are "retired in place." Instead, choose
"out of box" thinkers for an implementation team and dedicate them to the
* Provide incentives to prevent personnel from being lured to other
* Make minimal code changes to commercial off-the-shelf ERP packages.
* Begin business process re-engineering before buying a software package.
* Test the system to debug before going live.
* Include security as part of system configuration, not as an add-on
after going live.
* Offer extensive training to ERP users before going live and comprehensive
help desk services after launching the ERP system.
* Stick to a strict implementation deadline.