Change in directions

Dos and don'ts of implementing change:

Do:

* Make sure that leadership formulates the vision.

* Have a sense of urgency about your mission.

* Commit sufficient resources.

* Develop a strategic plan.

* Create short-term goals that are achievable markers along the road

to success.

* Create an adaptive corporate culture.

* Gain buy-in from workers and middle managers.

* Empower workers through open and frequent communication.

* Provide timely and appropriate training.

* See glitches as learning experiences.

* Shift to a culture that respects, expects and enjoys change.

* Review and revise the plan regularly.

* Send out regular updates of procedures.

Don't:

* Don't make change a top-down experience.

* Don't leave anyone out of the planning process.

* Don't focus only on the big picture and forget to set short-term goals

as well.

* Don't assume that information just "gets out."

* Don't allow expectations to become unrealistic.

* Don't train too early or too late.

* Don't be fixed on turf rather than customer needs.

* Don't let the plan be carved in stone.

Featured

  • FCW Perspectives
    tech process (pkproject/Shutterstock.com)

    Understanding the obstacles to automation

    As RPA moves from buzzword to practical applications, agency leaders say it’s forcing broader discussions about business operations

  • Federal 100 Awards
    Federal 100 logo

    Fed 100 nominations are now open

    Help us identify this year's outstanding individuals in federal IT.

Stay Connected

FCW INSIDER

Sign up for our newsletter.

I agree to this site's Privacy Policy.