Change in directions

Dos and don'ts of implementing change:


* Make sure that leadership formulates the vision.

* Have a sense of urgency about your mission.

* Commit sufficient resources.

* Develop a strategic plan.

* Create short-term goals that are achievable markers along the road

to success.

* Create an adaptive corporate culture.

* Gain buy-in from workers and middle managers.

* Empower workers through open and frequent communication.

* Provide timely and appropriate training.

* See glitches as learning experiences.

* Shift to a culture that respects, expects and enjoys change.

* Review and revise the plan regularly.

* Send out regular updates of procedures.


* Don't make change a top-down experience.

* Don't leave anyone out of the planning process.

* Don't focus only on the big picture and forget to set short-term goals

as well.

* Don't assume that information just "gets out."

* Don't allow expectations to become unrealistic.

* Don't train too early or too late.

* Don't be fixed on turf rather than customer needs.

* Don't let the plan be carved in stone.


  • Workforce
    coronavirus molecule (creativeneko/

    OMB urges 'maximum telework flexibilities' for DC-area feds

    A Sunday evening memo ahead of a potentially chaotic commute urges agency heads to pivot to telework as much as possible.

  • Acquisition
    Shutterstock ID: 1993681 By Jurgen Ziewe

    Spinning up telework presents procurement challenges

    As concerns over the coronavirus outbreak drives more agencies towards expanding employee telework, federal acquisition contracts can help ease some of the pain.

Stay Connected


Sign up for our newsletter.

I agree to this site's Privacy Policy.