IRS building master file
- By Judi Hasson
- Jul 12, 2000
The Internal Revenue Service's modernization program is on track, with plans
to phase in a master database that will enable the IRS to keep track of
every contact the agency makes with taxpayers.
At a briefing on the status of the 10-year plan Tuesday, IRS officials said
their blueprint for modernization is "holding together" as the tax agency
undertakes the biggest information technology overhaul in government history.
"This program is one of the most significant public/private partnerships
going on," said Paul Cosgrave, the IRS chief information officer.
Working with its prime partner, Computer Sciences Corp., the IRS has developed
a plan to phase in a master system that will replace a tape-based program
created in the 1960s. That program is so antiquated that one IRS clerk wouldn't
know if another clerk talked to a taxpayer, even if the contact happened
on the same day.
The IRS will start by putting at least 6 million tax returns into the database
by 2003. Taxpayers who filed electronically in 1999 will be first, and the
agency plans to phase other taxpayers into the system every year.