Restructuring the NSA

Recommendations to NSA director Michael Hayden to improve NSA management:

1. Establish leadership standards and hold leaders accountable for meeting

them.

2. Establish leadership as a core competency at NSA and build corporate

mechanisms to guarantee a supply of future leaders.

3. Provide outside mentoring to senior leaders and hold senior leaders

accountable for mentoring and coaching junior personnel.

4. Hire a consultant from industry to shape the change-management process.

5. Scrub the list of senior positions and stop selecting people based

only on rank.

6. Abolish agency-level promotion boards.

7. Eliminate working groups and committees when an individual can make

decisions.

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