Wisconsin revamping tax system
- By Daniel Keegan
- Aug 07, 2000
As part of a seven-year, $56 million plan to revamp its computer systems,
the Wisconsin Department of Revenue has signed a contract with American
Management Systems Inc. to develop and implement a World Wide Web-enabled
sales tax system.
The DOR has 30 different computer systems for various tax programs,
but none are integrated, said David Blaska, department spokesman. "One dates
back to the "60s," he said.
The Integrated Tax System is very important to improve customer service
and increase department efficiency, Blaska said. "It is where the world
is going. It will allow us to do better financial management and recover
what we aren't being paid now."
He said the department estimates recouping $37.2 million by 2005. The
department takes in $9.5 billion in taxes per year.
By being Web-enabled, the system will allow about 170,000 businesses
to pay sales taxes online, transfer payments electronically and review
their payment history. It will also allow administrators to work on one
system, with changes shown in real time.
The contract with AMS is the second phase of the project. The first
phase simply laid basic groundwork for an integrated system. The project
is expected to take an additional five to six years to complete.