Chicago piloting smart transit
- By Daniel Keegan
- Aug 10, 2000
The Chicago Transit Authority and a suburban bus system have joined in a
pilot program to test the ease and acceptance of SmartCard, a "touch-and-go"
payment system for commuters.
The authority began selling 3,500 of the $5 plastic cards Aug. 1. Communters
traveling by rail or bus in the CTA system simply have to touch the card
to a designated pad, and the cost of the trip is automatically deducted.
SmartCard and the similar SmarTrip system in Washington, D.C., were
designed by Cubic Transportation Systems Inc.
Chicago's pilot also includes the suburban bus system, Pace. Pace, like
CTA, is a division of Chicago's Regional Transportation Authority and operates
about 600 buses. The combined SmartCard system will support more than 1,800
buses and 143 rail stations.
"When there are several agencies, it really makes the passengers confused,"
said Toulla Constantinou, general manager of Cubic's Chicago regional office.
"By doing it this way, they can have seamless transportation and not have
to worry about what system they're using."
Constantinou said that Pace and CTA use the same fare system, but this
partnership is different. A system had to be set up to register where a
SmartCard was used so that fares could be deducted appropriately.
When Chicago installed its card system three years ago, it was designed
with the foresight of creating a "touch-and-go" system. As the technology
was developed, employees and disabled travelers tried the system on a limited
The current pilot will last four months, according to an order from
the Chicago Transit Board last month. People using the SmartCard system
are then required to fill out surveys to help the board determine whether
to expand the pilot.
The SmartCard pilot is part of a $106 million farecard contract with
Cubic. More information can be found at www.transitchicago.com/store/faremedia.