Letters to the Editor
The Procurement Network at the Tank-Automotive Command's
Center for Contracting and Commerce, Picatinny Arsenal, N.J., has gone through
the Bobby review. [Bobby is a Web-based tool that analyzes
Web pages for their accessibility to people with disabilities.]
This was done perhaps because the center once had a blind contracting
officer and the management had a real appreciation that people with disabilities
would be accessing the Web site and placed a high priority on being in compliance.
To further validate the site's accessibility, the civilian personnel
office acted as an intermediary in obtaining disabled volunteers from the
work force at large to review the Web site.
I'm going to suggest an additional concept to the handicapped accessibility
issue. Call it process accessibility.
Think of the many Microsoft Corp. products on the market. Think of printing
something using those products. Now think of the myriad dialog boxes that
pop up after you select the print command.
In some products, you can print a selection (handy if you are reading
a newsletter, but not possible in Microsoft Outlook). And with some products,
you can force the printing to "fit" on one page (Excel but not Word).
Then there are dialog box layouts where the landscape/portrait selection
is located either on the main box or under a tab (sheet in Excel, margins
Part of accessibility is ease of use, and we have a long way to go before
the processes of using software can be classified as easy.
Life cycle cost analyst
Naval Undersea Warfare Center Division