DIA takes best of both worlds
- By Cheryl Gerber
- Sep 25, 2000
With the help of Computer Sciences Corp., the Defense Intelligence Agency
took a hybrid approach with its systems management project, using solutions
from BMC Software Inc. in conjunction with Tivoli Systems Inc. management
"You've got to select what provides the best capability without having
to depend on a single application that may or may not meet all your functional
requirements," said Peter Andersen, CSC's engineering manager for the Joint
Intelligence Virtual Architecture (JIVA) at DIA.
Andersen uses BMC Patrol at the server level and forwards Patrol alerts
up to the Tivoli framework via a TCP-level event call on an existing TCP/IP
network. Plus, he found the BMC gateway to Tivoli "extremely easy to implement,"
he said. Andersen chose to use Tivoli's Enterprise Console for the overall
network management user interface, called JEMS (JIVA Enterprise Management
System). He selected BMC Patrol's Knowledge Module for distributed monitoring
of applications, hosts and operating systems.
A combination of BMC and Tivoli tools manages remote access to the agency's
network. CSC chose Tivoli's user administration tool to generate user accounts.
But it selected BMC to monitor how many users are on any given system at
any given time. The BMC Patrol Knowledge Module for Internet Servers provides
license management for DIA's Joint Collaborative Environment. It shows how
many licenses there are, provides trend analysis, orders only the additional
licenses that are needed and can move licenses from one server to another
as needed, Andersen said. Using CSC's spiral design architecture methodology
for fast development with a parallel process — as opposed to a serial process — Andersen said the project moved along at a steady clip. "We completed
functional and security testing in August 2000," he said.
BMC's rapid installation policy, called Rapid Time to Value, abetted
the process. "There are 175 things we monitor out of the box," said Dean
Mericka, director of DOD and intelligence programs for Herndon, Va.-based
BMC. "We agree with the customer upfront on a cost and a schedule for implementation
and deployment, and we refund money to people if we don't make objectives."