Minnesota, Tennessee join e-gov ranks
- By Eric Kulisch
- Oct 25, 2000
Minnesota and Tennessee recently inaugurated their first e-government applications
with services targeted to motorists.
The Minnesota Department of Public Safety launched a Web site (www.dps.state.mn.us/autolicense)
where drivers can go to renew registrations for passenger vehicles.
A typical transaction will take two minutes, according to a department
press release. Customers may pay by credit card or debit their checking
or savings account. Credit card payments will be assessed a 1.75 percent
The transaction goes directly to the Division of Driver and Vehicle
Services in an encrypted program, which prevents disclosure of financial
data to third parties. The division will mail renewal stickers within 10
days of the Internet registration.
The first day the service was in place, 490 people renewed their vehicle
tags online, said Mike Ryan, the site's Webmaster.
The Department of Public Safety is the first agency in Minnesota to
use an enterprisewide online payment system to enable the public to transact
business with the government via the Internet. Eventually, the rest of Minnesota's
34 state agencies will be able to attach a front-end application to EzGov
Inc.'s Payment Engine. Much like an electrical outlet power strip, Payment
Engine allows large agencies to plug into a common platform rather than
creating transactional software for each agency.
In Tennessee, residents can renew their driver's licenses by going to
www.TennesseeAnytime.org, the rebranded state portal. Fees for credit card
transactions will not be passed on to applicants, said Debra Luling, NIC
general manager for the Web site. NIC is developing the portal and online
services for the state under a five-year contract.
Other Tennessee agencies are to roll out applications in January using
common software to process transactions, Luling said.