Cities sign on for transaction help
- By Eric Kulisch
- Jan 18, 2001
Cities in Florida, Utah and Oregon will be among the first to use HTE Inc.'s
new Web-based transaction application for public-sector organizations and
utilities, a company official said.
Murray, Utah, Kissimmee, Fla., and Bend, Ore., will be the first U.S.
cities to install HTE's Click2Gov software, according to Gil Santos, the
company's vice president of business development and strategy.
Click2Gov is a gateway from the Internet to an organization's automated
management and workflow packages. Click2Gov was designed for HTE's 1,600
worldwide clients that already use its back-end software.
"We are not trying to be a portal provider" that accepts information
but can't directly update existing databases, Santos said. "We need to control
the data. If we let a third party go in and introduce ambiguity" to HTE
systems, the company cannot guarantee the reliability of transactions.
The application has a direct interface with credit card networks, so
users do not have to pay convenience fees, he said.
Murray, located in Utah's Salt Lake Valley, will use Click2Gov to make
utility records and bills available to customers. Kissimmee purchased a
module that enables users to apply for building permits, schedule inspections
and check the status of applications online. Bend will use the customer
information and building permits products.
The applications are mobile-ready for organizations that want to make
their Web sites accessible by handheld computers. Santos hopes that by the
end of the year clients will be able to download Click2Gov modules directly
from the Web instead of waiting for the company to install them onsite.
He also said other Click2Gov modules are under development, including
one for parks and recreation departments that will be available in the spring.