10 sources of CRM solutions
- By Ed McKenna
- May 14, 2001
BroadVision Inc. (www.broadvision.com) Offers an integrated suite of packaged
applications for personalized enterprise portals.
Business Objects SA (www.businessobjects.com) Sells business-intelligence
Interact Commerce Corp. (www.interact.com) Sells sales-force automation
tools to midsize companies.
Nortel Networks (www.nortel.com) Offers the Clarify family of e-business
and CRM solutions.
Onyx Software Corp. (www.onyx.com) Specializes in personalized Web
portal technology, including a suite of employer, customer and partner portals.
Oracle Corp. (www.oracle.com) Offers a range of CRM applications and
stresses suite solutions that integrate its enterprise resource planning
and front-end CRM applications.
PeopleSoft Inc. (www.peoplesoft.com) Combines recently acquired Vantive
Corp.'s CRM offerings, including data warehouse and analytic technologies,
with PeopleSoft's enterprise resource planning.
Remedy Corp. (www.remedy.com) Provides business intelligence tools.
Siebel Systems Inc. (www.siebel.com) Offers a full menu of CRM applications,
including call centers, data warehousing and data mining and targets the
public sector with its industry solutions.
Vignette Corp. (www.vignette.com) Offers custom e-commerce tools,
such as business-to- business commerce and Web storefronts.
Source: Gartner Dataquest