10 sources of CRM solutions
- By Ed McKenna
- May 14, 2001
BroadVision Inc. (www.broadvision.com) — Offers an integrated suite of packaged
applications for personalized enterprise portals.
Business Objects SA (www.businessobjects.com) — Sells business-intelligence
software.
Interact Commerce Corp. (www.interact.com) — Sells sales-force automation
tools to midsize companies.
Nortel Networks (www.nortel.com) — Offers the Clarify family of e-business
and CRM solutions.
Onyx Software Corp. (www.onyx.com) — Specializes in personalized Web
portal technology, including a suite of employer, customer and partner portals.
Oracle Corp. (www.oracle.com) — Offers a range of CRM applications and
stresses suite solutions that integrate its enterprise resource planning
and front-end CRM applications.
PeopleSoft Inc. (www.peoplesoft.com) — Combines recently acquired Vantive
Corp.'s CRM offerings, including data warehouse and analytic technologies,
with PeopleSoft's enterprise resource planning.
Remedy Corp. (www.remedy.com) — Provides business intelligence tools.
Siebel Systems Inc. (www.siebel.com) — Offers a full menu of CRM applications,
including call centers, data warehousing and data mining and targets the
public sector with its industry solutions.
Vignette Corp. (www.vignette.com) — Offers custom e-commerce tools,
such as business-to- business commerce and Web storefronts.
Source: Gartner Dataquest