10 sources of CRM solutions

BroadVision Inc. (www.broadvision.com) — Offers an integrated suite of packaged applications for personalized enterprise portals.

Business Objects SA (www.businessobjects.com) — Sells business-intelligence software.

Interact Commerce Corp. (www.interact.com) — Sells sales-force automation tools to midsize companies.

Nortel Networks (www.nortel.com) — Offers the Clarify family of e-business and CRM solutions.

Onyx Software Corp. (www.onyx.com) — Specializes in personalized Web portal technology, including a suite of employer, customer and partner portals.

Oracle Corp. (www.oracle.com) — Offers a range of CRM applications and stresses suite solutions that integrate its enterprise resource planning and front-end CRM applications.

PeopleSoft Inc. (www.peoplesoft.com) — Combines recently acquired Vantive Corp.'s CRM offerings, including data warehouse and analytic technologies, with PeopleSoft's enterprise resource planning.

Remedy Corp. (www.remedy.com) — Provides business intelligence tools.

Siebel Systems Inc. (www.siebel.com) — Offers a full menu of CRM applications, including call centers, data warehousing and data mining and targets the public sector with its industry solutions.

Vignette Corp. (www.vignette.com) — Offers custom e-commerce tools, such as business-to- business commerce and Web storefronts.

Source: Gartner Dataquest

Featured

  • Workforce
    coronavirus molecule (creativeneko/Shutterstock.com)

    OMB urges 'maximum telework flexibilities' for DC-area feds

    A Sunday evening memo ahead of a potentially chaotic commute urges agency heads to pivot to telework as much as possible.

  • Acquisition
    Shutterstock ID: 1993681 By Jurgen Ziewe

    Spinning up telework presents procurement challenges

    As concerns over the coronavirus outbreak drives more agencies towards expanding employee telework, federal acquisition contracts can help ease some of the pain.

Stay Connected

FCW INSIDER

Sign up for our newsletter.

I agree to this site's Privacy Policy.