10 sources of CRM solutions

BroadVision Inc. (www.broadvision.com) — Offers an integrated suite of packaged applications for personalized enterprise portals.

Business Objects SA (www.businessobjects.com) — Sells business-intelligence software.

Interact Commerce Corp. (www.interact.com) — Sells sales-force automation tools to midsize companies.

Nortel Networks (www.nortel.com) — Offers the Clarify family of e-business and CRM solutions.

Onyx Software Corp. (www.onyx.com) — Specializes in personalized Web portal technology, including a suite of employer, customer and partner portals.

Oracle Corp. (www.oracle.com) — Offers a range of CRM applications and stresses suite solutions that integrate its enterprise resource planning and front-end CRM applications.

PeopleSoft Inc. (www.peoplesoft.com) — Combines recently acquired Vantive Corp.'s CRM offerings, including data warehouse and analytic technologies, with PeopleSoft's enterprise resource planning.

Remedy Corp. (www.remedy.com) — Provides business intelligence tools.

Siebel Systems Inc. (www.siebel.com) — Offers a full menu of CRM applications, including call centers, data warehousing and data mining and targets the public sector with its industry solutions.

Vignette Corp. (www.vignette.com) — Offers custom e-commerce tools, such as business-to- business commerce and Web storefronts.

Source: Gartner Dataquest

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