Tool aids workers on the move
- By Dan Caterinicchia, Dan Caterinicchia
- May 16, 2001
Mobile government employees looking for a way to eliminate time-consuming
trips back to the office may find the answer in a wireless solution recently
announced from Ciber Inc., Sun Microsystems Inc. and Isovia Inc.
Sun, Isovia and Ciber developed the wireless case management solution
called mGovernment Case Management. It enables mobile federal, state and
local government employees, such as social workers and parole and probation
officers, to input case data, update files, receive alerts and respond to
requests while in the field, said Rick Bolin, Ciber's wireless national
Prototypes of the solution, which is compatible with any cellular phone,
smart phone, pager, personal digital assistant or Microsoft Corp. CE device,
have been tested by government agencies, and Ciber is talking to several
states and one federal agency about adopting it, Bolin said.
"Any agency that is leveraging mobile employees, whether they are in
the field doing inspections, certifications and investigations, or dealing
with land management and natural resources or law enforcement and public
safety," would be a potential customer, he said. "Any agency capable of
generating data in the field can benefit from real-time access from and
to their supervisors."
The mGovernment solution is available now from Ciber and its partners.
Pricing depends on the number of users and devices, but should range from
the "mid-$300,000 to mid-$600,000 [range] and up to $1 million," Bolin said.
Many states are nearing the end of their fiscal year but do have some
discretionary dollars at their disposal and are taking a "pilot first, full-scale
deployment second" approach to using the solution, Bolin said.
Darlene Yaplee, Sun's vice president for global integrators, said the
solution is not only a technological advancement but came from "an in-depth
understanding of what state and local governments are looking for in a wireless
solution and the implementation skills to pull everything together."
Ciber's Bolin said the next month should result in a number of government
deals being closed. "We're very confident in the stability and the security
of this solution...and in the next 30 to 40 days we should have a more robust
story to tell," he said.