'Cookies' policy violated on CIO Council site

CIO Council Web site

The redesigned Web site for the federal CIO Council was pulled off-line June 8 after Federal Computer Week notified officials that the site was using persistent cookies, a violation of government privacy rules.

The use of cookies violates the CIO Council's posted privacy policy, which flatly states, "We do not use "persistent cookies.' " It also violates the Office of Management and Budget's publicized no-cookie rule issued late last year.

Cookies are packets of information that Web sites can put on a user's computer and are often used to personalize a Web site. But cookies have raised privacy concerns because they potentially enable Web sites to track how a person moves through a Web site or even other Web sites visited.

Officials at the General Services Administration, which operates the council's Web site, said they were surprised to find the site used cookies and they were working June 8 to determine how such a privacy violation occurred.

The council changed nothing in the privacy policy from the old site, including the decision to not use persistent cookies, officials said. In fact, the contractor, Midwest Total Internet Inc., was told several times "that the site can't set persistent cookies," said Susan Hinden, a member of the GSA support staff.

GSA tested the site off-line for some time before going live, "and there were no cookies," said Michelle Heffner, leader of the GSA team. "If there's a persistent cookie, the site's coming down," she said. "We want this site to be an example of the standard across government."

The site was not even scheduled to go live until June 9 or 10 so GSA could conduct last-minute reviews.

"Had I known it was going up, I would have tested it," Heffner said.

About the Authors

Christopher J. Dorobek is the co-anchor of Federal News Radio’s afternoon drive program, The Daily Debrief with Chris Dorobek and Amy Morris, and the founder, publisher and editor of the DorobekInsider.com, a leading blog for the Federal IT community.

Dorobek joined Federal News Radio in 2008 with 16 years of experience covering government issues with an emphasis on government information technology. Prior to joining Federal News Radio, Dorobek was editor-in-chief of Federal Computer Week, the leading news magazine for government IT decision-makers and the flagship of the 1105 Government Information Group portfolio of publications. As editor-in-chief, Dorobek served as a member of the senior leadership team at 1105 Government Information Group, providing daily editorial direction and management for FCW magazine, FCW.com, Government Health IT and its other editorial products.

Dorobek joined FCW in 2001 as a senior reporter and assumed increasing responsibilities, becoming managing editor and executive editor before being named editor-in-chief in 2006. Prior to joining FCW, Dorobek was a technology reporter at PlanetGov.com, one of the first online community centers for current and former government employees. He also spent five years at Government Computer News, another leading industry publication, covering a variety of federal IT-related issues.

Dorobek is a frequent speaker on issues involving the government IT industry, and has appeared as a frequent contributor to NewsChannel 8’s Federal News Today program. He began his career as a reporter at the Foster’s Daily Democrat, a daily newspaper in Dover, N.H. He is a graduate of the University of Southern California. He lives in Washington, DC.


  • Telecommunications
    Stock photo ID: 658810513 By asharkyu

    GSA extends EIS deadline to 2023

    Agencies are getting up to three more years on existing telecom contracts before having to shift to the $50 billion Enterprise Infrastructure Solutions vehicle.

  • Workforce
    Shutterstock image ID: 569172169 By Zenzen

    OMB looks to retrain feds to fill cyber needs

    The federal government is taking steps to fill high-demand, skills-gap positions in tech by retraining employees already working within agencies without a cyber or IT background.

  • Acquisition
    GSA Headquarters (Photo by Rena Schild/Shutterstock)

    GSA to consolidate multiple award schedules

    The General Services Administration plans to consolidate dozens of its buying schedules across product areas including IT and services to reduce duplication.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.