Group surveys kiosk scene

Federal Interagency Kiosk Forum

Kiosks across the federal government are undergoing something tantamount to a kiosk census.

The newly created federal Interagency Kiosk Forum is conducting a survey of how agencies are using kiosks. The survey, the first of its kind, seeks to determine the extent of federal kiosk programs and to gather information about agency kiosk projects.

The group is circulating a two-page survey that asks agencies about how they are using kiosks and whether they have any plans for such programs. The survey asks agencies about the number of kiosks they have, whether there are plans to introduce kiosks in the coming year and the percentage of kiosks they have that are accessible to disabled people.

The survey also asks agencies what technologies the kiosks use, what functions they perform and the amount they expect to spend on kiosks. It also asks participants to rank the capabilities and features that they would like to see in a kiosk and the number of kiosks that an agency program might use in coming years.

The tally is one of the first tasks of the kiosk group, which was formed earlier this year.

The survey would aid the group in one of its overarching goals: to discuss the creation of joint kiosks or a single interagency kiosk with content provided by all federal agencies. That would enable agencies to formulate a common kiosk program so citizens would not be confronted with scores of kiosks from individual government organizations.

The kiosk forum also is working on creating a draft agreement that could be used for a common kiosk program.

About the Author

Christopher J. Dorobek is the co-anchor of Federal News Radio’s afternoon drive program, The Daily Debrief with Chris Dorobek and Amy Morris, and the founder, publisher and editor of the DorobekInsider.com, a leading blog for the Federal IT community.

Dorobek joined Federal News Radio in 2008 with 16 years of experience covering government issues with an emphasis on government information technology. Prior to joining Federal News Radio, Dorobek was editor-in-chief of Federal Computer Week, the leading news magazine for government IT decision-makers and the flagship of the 1105 Government Information Group portfolio of publications. As editor-in-chief, Dorobek served as a member of the senior leadership team at 1105 Government Information Group, providing daily editorial direction and management for FCW magazine, FCW.com, Government Health IT and its other editorial products.

Dorobek joined FCW in 2001 as a senior reporter and assumed increasing responsibilities, becoming managing editor and executive editor before being named editor-in-chief in 2006. Prior to joining FCW, Dorobek was a technology reporter at PlanetGov.com, one of the first online community centers for current and former government employees. He also spent five years at Government Computer News, another leading industry publication, covering a variety of federal IT-related issues.

Dorobek is a frequent speaker on issues involving the government IT industry, and has appeared as a frequent contributor to NewsChannel 8’s Federal News Today program. He began his career as a reporter at the Foster’s Daily Democrat, a daily newspaper in Dover, N.H. He is a graduate of the University of Southern California. He lives in Washington, DC.


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