IT investing Don'ts
- By Diane Frank
- Jul 16, 2001
Mark Forman says the way agencies invest in information technology is problematic.
Here are a few of the problem areas:
* "Fad buying," when agencies buy technology just because it is hot in the market—not because it's actually needed.
* Using technology to replace good management and processes, rather than thinking about how technology supports processes.
* Not developing and following an IT architecture, so systems are deployed without any thought to how they will affect agency performance.