Letter to the Editor
The Office of Personnel Management releases a new series for information technology (2200) but again fails to address a large portion of IT workers that are in the trenches on a daily basis ["OPM defines IT jobs"]. Many government agencies would grind to a halt if not for us stuck in the 0335 series.
I have major certifications and years of experience providing "support," but some kid fresh out of college can enter the new series making more money than me, and I have to hold his hand for the first two years of his career.
As a help-desk support tech, I need HELP.
Name withheld upon request