E-gov hits the streets

Name: Fairfax County, Va., Community Resident Information Service

Features: Interface is Web-enabled but kiosk-specific. Users can pay county taxes, subscribe to publications, register to be a child care provider, apply for county and school jobs, schedule special trash pickups and more.

Number of kiosks: 25

Number of hits: More than 4 million since installation.

Extra: The county has recently set up partnerships with the Virginia Department of Motor Vehicles and the Inova Health System to expand services and the number of kiosks.

Name: GeorgiaNet Kiosk Project

Features: Kiosks are Web-enabled, and state officials plan to integrate them with the state Web portal, which is scheduledto be unveiled next year. Users can currently view tourism and transportation information.

Number of kiosks: 100 Number of hits: Just fewer than 1 million per month.

Extra: Commercial hotel information is available online, but users must pick up an on-site phone to make reservations.

Name: CityAccess, New York City

Features: Touch-screen kiosks offer more than 100 interactive transactions available on the New York City Web portal. To help users, the city may add interactive customer service.

Number of kiosks: 59

Number of hits: 2.7 million during the demonstration portion of the pilot project.

Extra: The city is paying vendor Golden Screens Interactive Technologies Inc. for the first year only; afterward, revenue will be generated from advertising placed on the screen and the outer kiosk shell.

Featured

  • FCW Perspectives
    tech process (pkproject/Shutterstock.com)

    Understanding the obstacles to automation

    As RPA moves from buzzword to practical applications, agency leaders say it’s forcing broader discussions about business operations

  • Federal 100 Awards
    Federal 100 logo

    Fed 100 nominations are now open

    Help us identify this year's outstanding individuals in federal IT.

Stay Connected

FCW INSIDER

Sign up for our newsletter.

I agree to this site's Privacy Policy.