Letter to the editor
In response to "Daniels: Fed IT workers 'not the best': It seems that several factors could
be at work here lack of training dollars, lack of true compensation at
the free-market level, lack of trust from management or executive staff,
and a dislike of paperwork.
I think the first two items may have been covered enough. The third,
however, offers an interesting point of view. Managers may believe that
if staff members have the opportunity to attend a course to beef up their
information technology skills, the staff person will leave. After all, most
training organizations offer some type of promise that the individual will
pass the third-party certification exam for Cisco Systems Inc., Microsoft
Corp. or Oracle Corp. Most managers may know enough to understand that in
the money game, certified earns more than uncertified. Therefore, the staff
person will go away to chase more money.
However, studies show that in many cases, employees will stay given
the opportunity to grow professionally, even if higher pay is offered elsewhere.
It might also help if managers seek out training organizations that have
a skills orientation rather than a certification-only orientation. A skills
orientation would mean that the courses focus on how the training applies
to a workplace setting.
The paperwork issue in training can become a nightmare, especially if
there is a form for the training involved, a form for the travel, a form
for hotel, a form for meal reimbursements too many forms to handle.
In our organization, we provide everything: the learning opportunity,
housing, meals, rides to and from the airport, recreation facilities, local
transportation. If we only owned an airline.
National Center for Employee Development
U.S. Postal Service