Army site gets personal
- By Dan Caterinicchia, Dan Caterinicchia
- Nov 04, 2001
Army reservists have a new tool to manage information related to their military careers with the launch of a self-service portal at the Army Reserve Personnel Command Web site.
The new portal, My2xCitizen (twice the citizen), provides Army reservists with a snapshot of their career information and enables them to customize data that relates to managing their careers.
Before the portal's Oct. 12 launch, reservists could update their files via telephone calls, faxes, e-mail messages and written letters, said Col. Bruce Pittman, commander of the personnel command.
"The ultimate goal is basically self-service to our customers and timely updating of vital personnel information," Pittman said. The command's "customers" include almost 1 million reservists, retirees and other veterans.
The new portal enables active Army and National Guard soldiers who have served in the Army Reserve to view retirement and promotion information. The new features also enable current reservists to volunteer for operations, including Enduring Freedom.
My2xCitizen adds personalized career features to the Web site, including personal information such as contact and service data; retention, readiness and retirement information; electronic military personnel documents; and alerts that flag key expiration dates pertaining to the soldier's career.
Using a valid Army Knowledge Online log-in and password, soldiers can access the portal from the 2xCitizen home page (www.2xCitizen.usar.army.mil).
Maj. Rudolph Burwell, chief of public affairs and Webmaster at the personnel command, said that within a year the site will be able to update information regarding training and marital status and will give unit administrators access to records.