Tax returns make tracks online

Taxpayers soon will be able to keep track of their tax returns online, as the Internal Revenue Service enables them to confirm that a return has been received and check when a refund will be mailed.

This is just one of several new electronic services that will be offered to taxpayers in the 2002 tax season as the IRS introduces new products to enhance communications with its customers.

"This coming tax season takes away all the reasons not to file electronically," IRS Commissioner Charles Rossotti told a conference of the Council for Electronic Revenue Communication Advancement Nov. 7.

The IRS intends to initiate a Web-based feature to track the status of a tax refund so taxpayers "won't have to call us up," Rossotti said.

Rossotti said the new enhancements are part of the tax agency's modernization plan that is designed to take the IRS from a paper-based system to a paperless one.

"We have moved well beyond the target phase," Rossotti said.

Among the new features that taxpayers can expect next year:

* A personal identification number (PIN) they can select themselves.

* Electronic payments with a credit card, including payments on an installment plan.

* Electronic communications between a tax preparer and the IRS to resolve tax return questions completely online.

Featured

  • Defense
    The U.S. Army Corps of Engineers and the National Geospatial-Intelligence Agency (NGA) reveal concept renderings for the Next NGA West (N2W) campus from the design-build team McCarthy HITT winning proposal. The entirety of the campus is anticipated to be operational in 2025.

    How NGA is tackling interoperability challenges

    Mark Munsell, the National Geospatial-Intelligence Agency’s CTO, talks about talent shortages and how the agency is working to get more unclassified data.

  • Veterans Affairs
    Veterans Affairs CIO Jim Gfrerer speaks at an Oct. 10 FCW event (Photo credit: Troy K. Schneider)

    VA's pivot to agile

    With 10 months on the job, Veterans Affairs CIO Jim Gfrerer is pushing his organization toward a culture of constant delivery.

Stay Connected

FCW INSIDER

Sign up for our newsletter.

I agree to this site's Privacy Policy.