GAO says GSA Advantage, ITSS lack management controls

GAO says GSA Advantage, ITSS lack management controls

Two General Services Administration online procurement systems lack basic management controls, according to correspondence from the General Accounting Office to GSA that was released earlier this week.

The letter was sent to GSA administrator Stephen A. Perry and cites serious shortcomings in the data.

GAO examined GSA Advantage and the Information Technology Solutions Shop and found no system documentation, which normally includes data processing, application coding and operating instructions, and poor data entry controls.

Auditors found $32.2 million in simulated orders to train users on GSA Advantage that were made to test the system but were included in GSA Advantage’s final numbers. Auditors also discovered inflated sales numbers for ITSS because an incorrect formula was used to calculate total sales.

GAO recommended that GSA:
  • Fully document both procurement systems
  • Set up procedures for documenting future changes
  • Establish procedures to prevent test data from entering production systems
  • Develop procedures for periodic examination, validation and timely correction of data.
  • About the Author

    Connect with the GCN staff on Twitter @GCNtech.


    • 2018 Fed 100

      The 2018 Federal 100

      This year's Fed 100 winners show just how much committed and talented individuals can accomplish in federal IT. Read their profiles to learn more!

    • Census
      How tech can save money for 2020 census

      Trump campaign taps census question as a fund-raising tool

      A fundraising email for the Trump-Pence reelection campaign is trying to get supporters behind a controversial change to the census -- asking respondents whether or not they are U.S. citizens.

    • Cloud
      DOD cloud

      DOD's latest cloud moves leave plenty of questions

      Speculation is still swirling about the implications of the draft solicitation for JEDI -- and about why a separate agreement for cloud-migration services was scaled back so dramatically.

    Stay Connected

    FCW Update

    Sign up for our newsletter.

    I agree to this site's Privacy Policy.