Letter to the editor

Caught your article in Federal Computer Week on e-filing ["Good returns for e-filing taxes," FCW, Feb. 4] and wanted to say this concept is right on target!

I used Intuit Inc.'s TurboTax for the Web to do my federal and state taxes for the year 2001. I completed everything on the Web on Jan. 27 and received my refunds in my bank Feb. 1 (state) and Feb. 6 (federal).

It was very efficient, there was absolutely no paperwork to send, and it was low cost — $19.95 for federal, $9.95 for state and a $10 bank handling fee. Last year, my tax preparer charged more than $200 and made a mistake and he had to re-file.

In all, this is great service to the taxpayer — effective and at a low cost. My only recommendation to readers is for them to have DSL or cable access for Internet service; otherwise, it takes about three hours to load data. My bank was very professional and explained the process extremely well.

Gordon Bosch
Engineering director
U.S. Navy
Norfolk, Va.

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