Letter to the editor
An article in your March Government E-Business issue, "E-gov misses local connection," makes the very point that portal development
the heart of e-government was intended to solve.
It is true that many local governments cannot afford to create a robust
set of services themselves. However, look at the basic services that many
provide. You will find that they represent regional, state and federal programs
that are common to a wider universe. The portal concept should be able to
take those kinds of services and have them developed at once for use by
a wider group.
Years ago, we developed Alex, the employment computing kiosk, using
that very principle. The New York Department of Labor did an excellent job
of creating the applications, and the rest of the states linked to it, supported
it with small pockets of funding, and made it successful. Why not do that
with myriad other programs?
A number of regional organizations out there take the government's money
to provide services, include this type of development among those services.
Develop regional portals for common services and let the data be routed
to the states, counties and local administrations where it is used.
Perhaps then everyone could afford to enhance their offerings instead
of wringing their hands that the task is impossible in times of reduced
Tieso & Associates Inc.