AFFIRM: Cultural resistance blunts e-gov efforts

AFFIRM: Cultural resistance blunts e-gov efforts

NEW ORLEANS—Cultural, organizational and resource barriers are the top obstacles to e-government implementation, according to a white paper released yesterday by the Association for Federal Information Resources Management at the Federation of Government Information Processing Councils’ Management of Change Conference.

AFFIRM developed the report, “A Blueprint for Successful E-Government Implementation,” from a May 1 roundtable discussion with federal, industry and congressional officials.

The report identified risk-averse managers, poor communication within agencies and across departments, and underdeveloped business processes and IT architectures as barriers to e-government.

The report also faults the annual appropriations process and the lack of personnel with IT, financial and management qualifications.

The white paper lists nine steps that could accelerate the transformation to e-government. They include:

  • Institutionalize regular communication between top-level officials such as CIOs, chief financial officers and chief operating officers.


  • Create governmentwide risk-management training and risk-incentive programs.


  • Develop a balanced risk vs. value portfolio template for the federal IT budget.


  • Establish a congressional appropriations committee or group to separately fund e-government projects.


  • Hire managers with the necessary skills to manage human resources, IT and budgets.


  • The report is posted at www.affirm.org.

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