Letter to the editor

This is in response to an FCW.com poll question that asked: "Are bureaucrats in your agency holding back e-government?"

Are "bureaucrats" holding back e-government? To some degree, but that is not the primary problem. Are politicians and political appointees holding us back? Yes.

Congress does not want the Internal Revenue Service to "compete with the private sector" and provide free online tax filing or tax filing software or both to the public. The "bureaucrats" in my agency could have done this long ago. Look at what several of the states have done in this area.

Many political appointees are only interested in "quick hits" that can be rolled out before they move back to the private sector. Most executives seem to be more concerned with reorganizing than in developing the infrastructure necessary for e-government.

Needed information technology funds are diverted to an ever-changing parade of consultants who produce reports that recommend funding for more reports.

Name withheld by request

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