Tech Monitor draws good rating
- By Dibya Sarkar
- Jun 21, 2002
Since its launch in October 2001, a Web-based service that offers analyses
of technology and telecommunications companies and their products is also
getting good marks from users.
Nearly 75 municipalities and agencies from at least 48 states and the
federal government have access to more than 270 vendor assessments,
220 product assessments and nearly 60 vendor ratings through subscription-based
Tech Monitor, which was developed jointly by Public Technology Inc. (www.pti.org)
and Sterling, Va.-based Current Analysis.
Although Richard Wilken, San Diego's information technology and communications
director, said he hasn't made "heavy use" of the service, it has helped
in understanding "vendors' prospects both substantively and economically."
"It really made it a lot easier and quicker for us to really get a handle
on whom the vendors were, what their strengths and weaknesses are, helped
us in developing [request for proposals] and helped us in the evaluation
process as well," he said. "There's just so many new players that are coming
and going nowadays in the IT arena that trying to research them and look
for data on this such rapidly changing industry is a struggle."
That's a big reason for Tech Monitor, said Tom Davies, Current Analysis'
senior vice president.
"In this sense there was a gap and the gap is the need for current intelligence
on what's happening with the companies and their products, the current meaning
like today," he said. "Some of the traditional research firms and analysis
firms are very good, but they're more focused on where the companies are
going a year from now or two years from now."
He said Tech Monitor provides tactical rather than strategic analyses.
"A lot of traditional firms focus on basic strategy that the buyers should
be adopting in terms of long-term direction, what standards they should
be using for their technology, what their enterprise architecture should
be," Davies said. "What we do is tactical. It says today for those who are
really having to make a down to earth decision today, what are the kind
of most important intelligence that you need to help you in your job today."
In addition to analyses of companies and their products, subscribers
also get analyses of major company announcements, how products satisfy RFP
requirements, and tutorials on how to purchase products, questions users
should ask vendors, answers vendors likely will give, and objections users
should raise to vendors, he said.
Davies said Tech Monitor soon would include government commentary on
customer relationship management and content management companies and products,
two hot topics among governments. It is also developing analyses specific
to homeland security as well as to public safety, transportation and the
An intelligence database of wireless products and services - including
plans offered by wireless companies, promotions, handsets being offered,
price, features and whether they have Web connectivity - offered in all
metropolitan areas will be launched in 30 to 60 days, he said.
Annual cost for Tech Monitor is $600 for one password, $1,650 for two
to three passwords, $5,500 for four to 10 passwords, and $9,000 for 11 to