Report finds congressional members doing a better job of managing e-mail

Report finds congressional members doing a better job of managing e-mail

Members of Congress are doing a better job of filtering e-mail and using electronic means to communicate with constituents, according to a report released yesterday by the Congress Online Project, a joint research initiative of the Congressional Management Foundation and George Washington University.

The report, E-mail Overload in Congress—Update, interviewed staff members of five senators and seven members of the House to follow up on how Congress is adapting e-mail and technology to its daily routine. In March 2001, the Congress Online Project reported that members received about 80 million e-mail messages in 2000.

The latest review found that the increase in e-mail to Congress has leveled off this year. The number of e-mail messages Congress received increased by 50 percent or more each year from 1999 to 2001. The House has received 2.5 percent more e-mail this year than 2001, while the Senate has seen a 24-percent jump.

In all, the House receives about 234,245 e-mail messages a day, and Senate offices get 88,009.

The report cited two factors for the leveling off of e-mail:

  • IT improvements filter spam better and let constituents use Web forms to contact lawmakers. More than half of the members now direct constituents to their Web sites to send messages or fill out Web forms.

  • Online grassroots campaigns have encouraged the public to e-mail legislators who specifically represent them instead of sending e-mail to the entire House or Senate.
  • About the Author

    Connect with the GCN staff on Twitter @GCNtech.

    Featured

    • Defense
      Ryan D. McCarthy being sworn in as Army Secretary Oct. 10, 2019. (Photo credit: Sgt. Dana Clarke/U.S. Army)

      Army wants to spend nearly $1B on cloud, data by 2025

      Army Secretary Ryan McCarthy said lack of funding or a potential delay in the JEDI cloud bid "strikes to the heart of our concern."

    • Congress
      Rep. Jim Langevin (D-R.I.) at the Hack the Capitol conference Sept. 20, 2018

      Jim Langevin's view from the Hill

      As chairman of of the Intelligence and Emerging Threats and Capabilities subcommittee of the House Armed Services Committe and a member of the House Homeland Security Committee, Rhode Island Democrat Jim Langevin is one of the most influential voices on cybersecurity in Congress.

    Stay Connected

    FCW INSIDER

    Sign up for our newsletter.

    I agree to this site's Privacy Policy.