Auditors push Colorado to offer licenses online

Auditors push Colorado to offer licenses online

Colorado’s Legislative Audit Committee is urging the state’s Revenue Department to incorporate online processing of driver’s licenses and vehicle registrations into its planned new system for motor vehicle regulation, as a way of cutting costs and speeding service.

The state auditors reviewed the Colorado State Titling and Registration System, the state’s existing system for motor vehicle licensing and registration, after the department found a $2 million error in the way it collected and distributed fees. As part of their review, auditors discovered that the department did not plan to offer online driver’s licenses and registrations until 2005.

The auditors warned that “Without a more clearly defined plan for titling and registration in Colorado, the department may repeat the same mistakes in the CSTARS replacement project as it made [before], resulting in the expenditure of millions of dollars with minimal benefit to the public who are paying for the system with their titling and registration fees.”

The auditors cited a study from the American Association of Motor Vehicle Administrators that said that online titling and registration is 65 percent less expensive than counter service.

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