Letter to the editor

Regarding "E-learning aimed at librarians." I would like to take exception to a comment made by Kraig Robson, president of IsoDynamic. He says that librarians "tend to be mostly introverted and not people who are typically suited to customer relations"

This is an old stereotype that hasn't been applicable for years. Robson needs to be brought into the current century. Everyone, including Robson, needs to "brush up" on many different skills from time to time.

I hope that his approach to the course he is developing will be much more positive than his comments in the article.

Doris Doran
National Technical Information Service

WRITE US

We welcome your comments. To send a letter to the editor, use this form.

Please check out the archive of Letters to the Editor for fellow readers' comments.

Featured

  • Cybersecurity
    Deputy Secretary of Homeland Security Alejandro Mayorkas  (U.S. Coast Guard photo by Petty Officer 3rd Class Lora Ratliff)

    Mayorkas announces cyber 'sprints' on ransomware, ICS, workforce

    The Homeland Security secretary announced a series of focused efforts to address issues around ransomware, critical infrastructure and the agency's workforce that will all be launched in the coming weeks.

  • IT Modernization
    Blue Signage and logo of the U.S. Department of Veterans Affairs

    VA plans 'strategic review' of $16B software program

    New Veterans Affairs chief Denis McDonough announced a "strategic review" of the agency's Electronic Health Record Modernization program of up to 12 weeks.

Stay Connected