State's online transactions on rise
- By Brian Robinson
- Oct 10, 2002
Washington State Department of Licensing
The Washington State Department of Licensing has added several new items
to the transactions that can be completed online, including replacing lost
or stolen driver's licenses, identification cards or instruction permits.
This service will be available only to current holders of Washington's
digital driver license, for whom a digitized photo and signature are already
on file. That, plus the use of name, date of birth, the last five digits
of a Social Security number, ZIP code and credit card number should be enough
to provide authentication that applicants are who they say they are, said
Mark Varadian, a DOL spokesman.
Also, the replacement license can only be sent to the applicant's last
address of record.
"This was put in place around a month ago, but we made it a soft launch
because we wanted to make sure it was up and running first before we had
to handle any spike in transactions," Varadian said. "But we are past that
point now and in full production."
Another new service allows people charged with driving under the influence
(DUI) to schedule hearings and pay the relevant $100 fee online.
Since December 2000, when the first online services were launched, to
July of this year, the DOL had logged more than 360,000 online transactions,
Varadian said, the majority of which were renewal of car registrations.
Online transactions are still only a small percentage of the overall
volume of transactions the DOL handles, he said, though they have been increasing
over recent months as concerns over such things as online security for transactions
Other online services include vehicle and boat registrations, and state
Robinson is a freelance journalist based in Portland, Ore. He can be reached
Brian Robinson is a freelance writer based in Portland, Ore.