GSA hires vendor to revamp its portal

GSA hires vendor to revamp its portal

The General Services Administration yesterday announced a contract worth up to $930,000 with Bates Worldwide Inc., a New York advertising company, to overhaul www.gsa.gov.

GSA wants Bates to improve the site’s organization, focus the content better and make user-requested information more prominent. Bates will work with GSA’s Marketing Council to carry out user surveys and market research.

The upgrade will make the site more navigable and more focused on the agency’s business lines, said M.J. Jameson, GSA associate administrator for the Citizen Services and Communications Office. GSA expects to launch the upgraded portal by spring.

About the Author

Connect with the GCN staff on Twitter @GCNtech.

Featured

  • Comment
    customer experience (garagestock/Shutterstock.com)

    Leveraging the TMF to improve customer experience

    Focusing on customer experience as part of the Technology Modernization Fund investment strategy will enable agencies to improve service and build trust in government.

  • FCW Perspectives
    zero trust network

    Why zero trust is having a moment

    Improved technologies and growing threats have agencies actively pursuing dynamic and context-driven security.

Stay Connected