Letter to the editor

Following is a response to an FCW.com poll question that asked: "What is at the top of your holiday IT wish list?"

Clearly more cooperation between program management and agency/department chief information officers.

Agencies need to take seriously the effort to envision their operations as a combination of self-service, citizen-government contact and internal knowledge management/business processes that make these services work.

We are now in our third year, and it is still a work in progress.

It is about understanding the needs of the citizens you serve and blending technology, our business process and people to meet those needs. Working together to deliver to the public the services each program's legislative mission requires must be our common goal. We are here to serve the public need.

Al Betts Commerce/ITA

WRITE US

We welcome your comments. To send a letter to the editor, use this form.

Please check out the archive of Letters to the Editor for fellow readers' comments.

Featured

  • Budget
    Stock photo ID: 134176955 By Richard Cavalleri

    House passes stopgap spending bill

    The current appropriations bills are set to expire on Oct. 1; the bill now goes to the Senate where it is expected to pass.

  • Defense
    concept image of radio communication (DARPA)

    What to look for in DOD's coming spectrum strategy

    Interoperability, integration and JADC2 are likely to figure into an updated electromagnetic spectrum strategy expected soon from the Department of Defense.

Stay Connected