A list of concerns

The Association for Federal Information Resources Management asked federal chief information officers for their top 10 concerns for 2002 (2001 ranking is in parentheses):

1. Formulating or implementing an agency enterprise architecture. (6)

2. Making the business and cultural changes necessary for full e-government transformation. (2)

3. Hiring and retaining skilled professionals. (3)

3. Aligning technology and mission goals. (11)

5. Obtaining adequate funding for information technology programs and projects. (4)

5. Implementing IT capital planning and investment management across the agency. (14)

7. Unifying islands of automation within lines of business (across agencies). (10)

8. Simplifying business processes to maximize the benefit of technology. (9)

9. Using IT to improve service to customers/stakeholders/citizens. (1)

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