Letter to the Editor
Regarding the comments about underpowered machines in the back office ["Workforce shortchanged on equipment"].
This isn't exactly up your alley, but the same disparity is taking place in our schools. The youngest people being educated supposedly to enter the workforce make do with woefully out-of-date software, even Web browsers, which are usually free to download!
I don't know the answer, except to promote shareware/Linux and such in the nonprofit world.
However, the situation surely sends them the same message of official indifference and belittlement that your letter-writer expressed.
Name withheld by request