British courts test tech applications

Courts around the world have been testing high-technology options. In Great Britain, officials launched an application called Money Claim Online that enables residents to file small claims cases through the Internet.

Filers are given a secure identification so they can check on whether their cases have gotten a response, such as an order or enforcement. If a claimant gets a full settlement, he or she receives an e-mail notification, said Perry Timms, customer relations manager for the Civil and Family Modernization Division of the Court Service in London.

Interest in the service has spread mainly through word of mouth. It has been running for 18 months and receives 700 claims weekly, he said. Ninety-three percent of users are individual citizens, especially those who run small businesses, while about 6 percent are lawyers.

Previously, Timms said people would have to find forms, fill them out, deliver them and wait for the administrative process to unfold. He said small claims number about 250,000 and constitute two-thirds of the country's case load.


  • 2018 Fed 100

    The 2018 Federal 100

    This year's Fed 100 winners show just how much committed and talented individuals can accomplish in federal IT. Read their profiles to learn more!

  • Census
    How tech can save money for 2020 census

    Trump campaign taps census question as a fund-raising tool

    A fundraising email for the Trump-Pence reelection campaign is trying to get supporters behind a controversial change to the census -- asking respondents whether or not they are U.S. citizens.

  • Cloud
    DOD cloud

    DOD's latest cloud moves leave plenty of questions

    Speculation is still swirling about the implications of the draft solicitation for JEDI -- and about why a separate agreement for cloud-migration services was scaled back so dramatically.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.