Macromedia upgrades eHelp

Macromedia Inc. is capitalizing on its December acquisition of eHelp Corp. by releasing enhanced versions of two eHelp products.

RoboHelp, a tool for authoring help file documents in multiple formats, is getting three major changes, said Juliana Slye, Macromedia's director of global government industry. The new version, RoboHelp X5, includes support for Extensible Markup Language (XML), PDF and comes with the newly released JavaHelp 2.0 from Sun Microsystems Inc.

It also has:

* Content management enhancements so authors can track all document changes and see who made them. Macromedia is adding a rollback feature so a document's author can restore an earlier version if needed.

* Improved multiple author support. The system will make sure only one person at a time is able to make changes to a document.

* Improved support for industry standards, including the ability to import and export XML files. "This is going to be critical in the government," Slye said. "RoboHelp has a strong government customer base."

NASA used the system to develop help documents for 7,000 employees being trained on a new information technology system, she said.

RoboInfo is for organizations that want to publish and maintain policies and procedures online. The new version includes enhancements similar to those in RoboHelp, including detailed audit trails, a rollback capability and multiple user controls.

"The eHelp products are going to enhance our ability to address not just the transformation of the business processes, but the transformation of the agency," Slye said. "They strengthen our commitments to the marketplace and broaden them."

Featured

  • Contracting
    8 prototypes of the border walls as tweeted by CBP San Diego

    DHS contractors face protests – on the streets

    Tech companies are facing protests internally from workers and externally from activists about doing for government amid controversial policies like "zero tolerance" for illegal immigration.

  • Workforce
    By Mark Van Scyoc Royalty-free stock photo ID: 285175268

    At OPM, Weichert pushes direct hire, pay agent changes

    Margaret Weichert, now acting director of the Office of Personnel Management, is clearing agencies to make direct hires in IT, cyber and other tech fields and is changing pay for specialized occupations.

  • Cloud
    Shutterstock ID ID: 222190471 By wk1003mike

    IBM protests JEDI cloud deal

    As the deadline to submit bids on the Pentagon's $10 billion, 10-year warfighter cloud deal draws near, IBM announced a legal protest.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.