Online, Michigan is #1

2004 Digital States Survey

Related Links

Michigan claimed the top spot for its use of e-government in a new survey of states released by the Center for Digital Government.

The Digital States Survey identifies the top 25 states in terms of their best practices, policies and progress in using technology to better serve their citizens and streamline operations.

Following Michigan in the 2004 study are:

Washington.

Virginia.

Indiana.

Arizona.

South Dakota.

Tennessee.

Utah.

Arkansas.

Colorado.

North Carolina, which tied for 10th.

After taking off 2003 to revise the study and better focus on strategy, management and results, officials from the center used the study to examine each state's use of technology through more than 60 measurements.

The questions, which go out to the chief information officers in every state, look at service delivery, architecture and infrastructure, collaboration and leadership, with the intention of establishing benchmarks for future measurement of progress in:

Implementation and adoption — how well states do with offering a full suite of end-to-end online services.

Capacity and collaboration — use of enterprise architecture, and interagency services and information sharing.

Institutionalizing innovation — the shift from agency-by-agency investments to focusing on advancing an entire sector or function.

Many of the states in the top 10 improved over their placement in the 2002 study — including Michigan moving from second to first and Virginia from sixth to third — and the placements should continue to change as states implement new policies and practices.

"In the hands of some incredibly talented and knowledgeable leaders, states have advanced to an entirely new level of digital government," Cathilea Robinett, executive director of the center, said in a statement.

The center will continue to conduct the survey every other year in order to better assess state's progress, according to officials.

Featured

  • Defense
    Soldiers from the Old Guard test the second iteration of the Integrated Visual Augmentation System (IVAS) capability set during an exercise at Fort Belvoir, VA in Fall 2019. Photo by Courtney Bacon

    IVAS and the future of defense acquisition

    The Army’s Integrated Visual Augmentation System has been in the works for years, but the potentially multibillion deal could mark a paradigm shift in how the Defense Department buys and leverages technology.

  • Cybersecurity
    Deputy Secretary of Homeland Security Alejandro Mayorkas  (U.S. Coast Guard photo by Petty Officer 3rd Class Lora Ratliff)

    Mayorkas announces cyber 'sprints' on ransomware, ICS, workforce

    The Homeland Security secretary announced a series of focused efforts to address issues around ransomware, critical infrastructure and the agency's workforce that will all be launched in the coming weeks.

Stay Connected