2005 Fed 100: Q to Z

J. Lisa Romney
Senior Procurement Analyst
Defense Department

Lisa Romney was the point person for the Defense Department on the governmentwide initiative to create an Integrated Acquisition Environment. She led the effort to create six standard DOD acquisition systems to meet the goals of the project.

Under Romney's guidance, more than 40,000 contracting specialists, who are responsible for 41 million transactions a year, transitioned to the new systems.

Gilbert Guarino, executive vice president of the Defense and Intelligence Business Group at CACI International, said Romney pushed for the use of Web services technologies in the Integrated Acquisition Environment project.

"Web services are fundamental to supporting net-centric warfare," Guarino said.

Robert Roth
Aviation Technical Specialist
Forest Service

Robert Roth had the right mix of technical expertise and real-life experience to develop Automated Flight Following, which uses the Global Positioning System rather than radios to track aircraft aiding firefighters on the ground.

Satellite-based tracking will make it easier to direct aircrews where they are needed and to keep them out of harm's way as much as possible.

Roth, who developed the flight system, did most of the work on his own, said Larry Hindman, a regional aviation safety manager with the Forest Service. It helped, Hindman said, that Roth started out as a firefighter himself. (See story, Page 72.)

"He knows the needs of people on the ground," Hindman said. "We have a lot of people who are smart and well-intended, but they just don't have that kind of knowledge."

Gregory D. Rothwell
Chief Procurement Officer
Homeland Security Department

Gregory Rothwell has the daunting challenge of helping 22 agencies that were tossed together only two years ago get the services and equipment they need as efficiently as possible.

Despite the task's complexity, Rothwell brings savvy and creativity to the job. For example, he maximized the department's purchasing power by creating the Information Technology Acquisition Center and accommodated the business community by building a single Web portal for businesses to find information.

"What it is in many places, quite frankly, is clerks who are pushing paper and are bound to rules even though they don't make sense," said Robert Welch, a partner at Acquisition Solutions. "Greg Rothwell really does see the acquisition profession as the business manager of the future."

Charles Russell
Chief of Customer Services and Performance Measures
Enterprise Services Activity
Army Reserves

Charles Russell, part of the Army Reserves, plunged ahead to where regular Army officials fear to go.

Army leaders know that to find the real cost of transformation, they need two things: comprehensive service-level agreements for all activities and accurate cost models. Evidently they decided the concept, though sound in principle, was far too complex.

Undaunted, Russell took on the job, and Army Reserve officials can now analyze how the organization does business, what it costs and how to link those costs to individual missions.

"Because of Russell, the Army can now show the true cost of both maintaining and expanding its IT infrastructure because it can be broken down to the individual soldier level," said Mitchell Abel, program manager at Lucent Technologies.

Lt. Col. Joseph Schafer
Assistant Project Manager for Kuwait Iraq Command, Control, Communications and Computers Commercialization

Although it was a team effort, Lt. Col. Joseph Schafer was the driving force behind the effort to build an information technology infrastructure for U.S. and coalition forces in Iraq, said Lt. Gen. Steve Boutelle, the Army's chief information officer.

The combination of satellite, microwave, telephone switching and multiplexing systems would have been difficult under normal conditions, but Schafer made it happen in a war zone. He was the essential link between private contractors and military program managers.

The program was conceived of as a way to release selected tactical communication units for redeployment, Boutelle said, but under Schafer, "it has quickly grown to mean increased capacity and reliability for the joint and coalition warfighter."

James R. Shanks
CDW Government

James Shanks helped move small-business contracting forward in the government market last year. He began the CDW-G Small Business Partner Consortium to help small and disadvantaged businesses compete more effectively and to assist agencies in obtaining good products while fulfilling their small-business procurement goals.

It's not completely altruistic, of course, because it also helps CDW-G broaden its business.

Shanks "is an astute businessperson and understands that the government buys a lot from small businesses," said Linda Allan, an executive vice president of NCI Information Systems. "But he truly believes in diversity."

John Sindelar
Deputy Associate Administrator
Office of Governmentwide Policy
General Services Administration

John Sindelar contributed some of the diplomatic finesse that was necessary to sell the idea of lines of business that cross agency boundaries.

Office of Management and Budget officials believe the federal government could save money and improve efficiency by consolidating core business systems in areas such as financial management and human resources. But they needed to convince agency officials to adopt those goals before they could move forward.

Sindelar succeeded by keeping communications flowing freely, said Karen Evans, administrator of e-government and information technology at OMB. "Before people get really upset or dug in, we can have a good discussion about the issue and it's resolved," she said.

Rear Adm. Andrew M. Singer
Vice Commander
Naval Network Warfare Command

By guiding the development of ForceNet, the Navy's next-generation command and control system, during his tour at the Naval Network Warfare Command, Singer followed in the footsteps of the 19th-century naval strategist Alfred Thayer Mahan, who viewed seapower as more than fleets of warships.

Mahan wrote that seapower is "the sum total of forces and factors [and] tools…operated to gain command of the sea." Singer instituted this philosophy as leader of ForceNet development at the command. Like Mahan, Singer helped shape a fundamental shift in naval strategy.

Capt. Keith Koon, the command's chief of staff, said Singer is a visionary who can direct people through complex tasks.

Sandra Smith
Lead for Information Management and Information Technology Workforce Management
Office of the Chief Information Officer

Sandra Smith had an impact far beyond the confines of the Navy last year. She was an active participant in the Defense Department's information assurance program for workforce management and development. She helped shape DOD oversight and policy for the information assurance workforce community.

"Sandra has been at the forefront of shaping the [information assurance] workforce of the future," said George Bieber, DOD's division chief for networks and information integration for the Defense-wide Information Assurance Program. "For DOD, she helped develop the [information assurance] strategy for 2005 and the strategy for workforce management."

Stan Soloway
Professional Services Council

Among feds, few issues are more polarizing than competitive sourcing. In 2004, the outcry from foes reverberated loudly from worker protests to Capitol Hill.

Even as tensions rose, Soloway urged industry officials, regulators and lawmakers not to rewind competitive sourcing efforts.

His industry colleagues credit him with successfully defending the Bush administration's competitive sourcing policy, which authorizes competition between federal and private-sector employees for certain jobs. (See "Soloway: Advocate for competition")

J. Timothy Sprehe
Sprehe Information Management Associates

J. Timothy Sprehe is known for his creative thinking about some of the toughest challenges in managing government information and information technology. One of the perennial challenges is managing electronic records.

Policy experts say Sprehe made a major contribution to the field in 2004 by leading an effort to document the latest thinking in managing e-records and integrating e-records systems into their enterprise architectures.

During the last year, "his challenge to develop and implement records management best practices is only the latest in a long career of bringing a healthy mixture of principled idealism and practical understanding of the everyday realities of information management," said David Plocher, senior attorney at the Government Accountability Office.

Melva Strang
Program Manager, Network Centric Solutions
Air Force

From the initial request for proposals in April last year to the awards in early September, the Air Force Network Centric Solutions procurement managed by Melva Strang functioned almost flawlessly, without a single protest.

For a $9 billion procurement that had many offers and few awards to satisfy them, that's almost unheard of.

A major reason for that success was Strang's leadership, said Carleton Jones, president of Multimax, a NetCents contract holder.

"She clearly had a detailed knowledge of the proposal, is experienced and knows what she wants," he said. "That's the kind of person you need to head something like this."

Kirk Swann
Engagement Manager
Touchstone Consulting Group

Office of Management and Budget officials created a lot of work when they proposed consolidating operations in lines of business that cross multiple agencies.

Kirk Swann, a support contractor at OMB, provided some of the extra manpower they needed, leading a team that sifted through more than 100 proposals for consolidating systems for human resources, financial management and grants management.

"The lines-of-business work was basically nine months of work done in nine weeks," said Tony Summerlin, a Touchstone Consulting Group vice president. "Kirk probably worked about 100 hours a week to make sure it happened."

Louis Sweeny
Senior Associate
Ross and Associates Environmental Consulting

Louis Sweeny is not one to let his view of the big picture cloud his understanding of the nuts and bolts necessary for a system to work.

Sweeny was instrumental in creating a technically sophisticated infrastructure, now known as the National Environmental Information Exchange Network.

The network is a far-reaching effort, enabling about 30 state environmental agencies and the federal Environmental Protection Agency to share data. More states are ready to come on board.

The initiative, which uses Extensible Markup Language, benefited from Sweeny's keen attention to details, said Kim Nelson, EPA's chief information officer. "He's unique in the sense that he has the ability to have a very broad vision for the future, and yet, he can drill down to the most specific of technical difficulties," she said.

Jeanette Thornton
Senior Policy Analyst
Office of Management and Budget

Jeanette Thornton is the Office of Management and Budget's architect for making e-Authentication work. As a senior policy analyst, she has shown exceptional ability and foresight in managing the governmentwide e-Authentication initiative, which will provide a secure basis for e-government and e-commerce transactions.

Thornton played a significant role in setting policies for how agencies should implement e-Authentication in a standardized computer environment. She also helped develop strategies to get people to use it, colleagues say.

She was masterful at organizing a jumble of communities, such as federal chief information officers, contractors and General Services Administration officials, to move in the same direction, said Marty Wagner, associate administrator of GSA's Office of Governmentwide Policy.

Barbara Trujillo
Contracting Officer

For years, Army officials wanted a contract that managed all their hardware and services buys and followed performance-based principles. They finally have one.

Barbara Trujillo wrote the fine print of the Information Technology Enterprise Solutions (ITES) contract vehicle, the Army's first wide-scale attempt at performance-based contracting. ITES lets service officials rely on vendors to solve and deliver IT solutions so they can focus on their core mission: land warfare.

"She's a good facilitator," said Tom Leahy, deputy assistant project manager for the Army Small Computer Program. "She knows or seeks out the best business practices in IT services contracts. She then keeps people in line and in focus with their project goals."

Tish Tucker
Chief, Procurement Systems Division
Agriculture Department

Officials at the Agriculture Department had been trying for years to develop an integrated acquisition system that would serve the entire organization. But inevitably they ended up with a process driven from the top down that did not meet the needs of any of the 15 agencies, each of which had its own purchasing rules and a history of following its own initiatives.

Tish Tucker changed that, said Gene Zapfel, a partner at Unisys. She has a rare combination of technical knowledge, procurement business expertise and "an ability to call a spade a spade" that helped her bring all sides together and build community support for the project at all department levels, Zapfel said.

That unprecedented collaboration led to an integrated acquisition system that's now the basis for enterprisewide businesses cases at several other agencies.

Lauren Uher
Senior Policy Analyst
Office of Management and Budget

For government officials trying to make sense of management guidance from the Office of Management and Budget, Lauren Uher was a valuable asset last year.

A senior policy analyst, Uher consistently shared her insight and understanding of OMB's e-government score card and capital planning processes with many high-level officials and anyone who sought her help in using OMB's guidance.

OMB and other federal agencies benefited from her work.

"Uher improved the accuracy and elevated the quality of the information technology portfolio," said Karen Evans, administrator of e-government and information technology at OMB.

Doug Wagoner
Vice President and General Manager
Data Systems Analysts

As chairman of a task force at the Information Technology Association of America, Doug Wagoner persuaded lawmakers to change the federal government's security clearance policies, which the IT industry successfully argued were antiquated and created unnecessary costs and delays.

In December 2004, President Bush signed the Intelligence Reform and Terrorism Prevention Act, which contained the security clearance changes that Wagoner had sought on behalf of ITAA, an IT industry group.

"Doug really did show extraordinary leadership and dedication to finding a way to resolve the security clearance backlog," said Olga Grkavac, executive vice president of the Enterprise Solutions Division at ITAA.

James D. Ward
Executive Director
Space and Naval Warfare Systems Command

James Ward believes the Space and Naval Warfare Systems Command's mission is to aid and support sailors and Marines. Ward challenges workers to provide these warfighters with the best systems possible.

Under his leadership, employees at the command's Charleston, S.C., location developed and installed 145 Internet cafes in Iraq with broadband data service and inexpensive long-distance phone service.

The wife of a Marine stationed in Iraq, awaiting the birth of her first baby, said in an e-mail to Ward and command officials that the affordable phone system in Iraq was critical to the couple's morale. She said the ability of her husband "to call as much as he can is very important to the both of us. ... A big thank you from the family."

Lt. Col. Marianne E. Watson
Officer Management Branch Chief
Army National Guard

Lt. Col. Marianne Watson has served as an exceptionally effective program manager for the Army National Guard Readiness Center's electronic human resources records management system, which supports warfighters in Iraq and others serving in units in all 50 states. Army officials have adopted the center's Web-based system as a model for a new electronic human resources records system for active Army, National Guard and Reserve components.

"Lt. Col. Watson was able to motivate the entire National Guard community to get behind this project," said Hilary Stephens, division manager at Science Applications International Corp. "In the past, before any person was deployed, their paper file had to be pulled and reviewed with a soldier. Now, it can be Web-based, and the review can be done online. It is a much more efficient processing of the troops."

Janet L. Webster
Manager, Retail Service Network and Access Management
U.S. Postal Service

If you like the U.S. Postal Service's computerized kiosks, which make USPS services available 24 hours a day, you can thank Janet Webster.

As manager of USPS' retail service network, she directed the design and development of 2,500 Automated Postal Centers, which USPS officials installed nationwide in 2004. People have conducted more than 20 million transactions using the computerized kiosks, generating about $135 million in revenues to operate the postal agency since April 2004.

"Janet's efforts inspired everyone to accomplish more than they thought they could," said Debra Chin, acting manager for retail service equipment at USPS. "As a result, customers now have easy and convenient access to postal products and service around the clock."

David M. Wennergren
Chief Information Officer

David Wennergren has used his position as Navy chief information officer as a "bully pulpit" — a phrase used by former assistant secretary of the Navy and President Teddy Roosevelt — to champion major projects throughout the Navy and Defense Department.

Those projects include the departmentwide Common Access Card program, designed to equip 4.5 million employees with smart identity cards. In the Navy, Wennergren initiated enterprisewide license agreements, which will eventually save the service hundreds of millions of dollars on the purchase of software ranging from desktop computer operating systems to graphic design packages.

Ken Scheflen, former director of the Defense Manpower Data Center and now a senior vice president of Viisage Technology, said Wennergren has the rare ability to lead large-scale projects by being a consensus builder. He "is focused on what is best for DOD," Scheflen said.

Barry C. West
Chief Information Officer
Federal Emergency Management Agency

In a year of devastating hurricanes, Federal Emergency Management Agency officials kept their systems running and processed a record number of claims. Barry West's leadership kept FEMA operating at top speed throughout the year.

"That's not a trivial matter," said John Condon, Ambit Group's chief executive officer. "He was the right guy at the right time."

West also willingly spends time talking with industry representatives. "He's not somebody who sits on the sidelines," Condon said. "He's right there. He's in the game."

Sandra Wetzel-Smith

Sandra Wetzel-Smith helped transform submarine warfare by applying concepts conceived of 20 years ago as a way to improve training.

The Interactive Multidimensional Analysis Training program uses 3-D visualization and advanced acoustic technologies to create a realistic virtual environment. It was a natural for training.

Wetzel-Smith, though, helped turn the program into a command and control system, enabling senior commanders to manage the submarine battlespace in ways that were previously not possible, said Wallace Wulfeck, a scientist at the Space and Naval Warfare Systems Command's San Diego center.

James Williams
Program Manager, U.S. Visitor and Immigrant Status Indicator Technology
Homeland Security Department

After the Sept. 11, 2001, terrorist attacks, one of the nation's top priorities was gaining control of its borders so officials could ensure that foreign visitors who entered the country by planes, trains, ships or automobiles also left the country.

That enormous task fell to James Williams, who kept the entry/exit program on track and won the public's acceptance of the new procedures it imposes on travelers. By most accounts, the program he directs strengthened homeland security in 2004 without inconveniencing international visitors.

"Jim is at the center of the strategically most important homeland security [information technology] project out there, right now," said Steve Kelman, a Harvard University professor of public management. "It's a tough project. It couldn't be in better hands."

Gary L. Winkler
Principal Director of Enterprise Integration

The Army's automation, telecommunications, electronic data and knowledge management systems operate more efficiently because of Gary Winkler.

He helped reduce costs 40 percent by consolidating the Army's chief information officer support contracts. He assisted in developing skilled information technology employees by implementing the service's global knowledge management training program. And he aided in creating a distributed network plan for future Army communications systems.

"He has great people skills," said Dennis Lucey, vice president of TKCIS. "He's a good listener and learner. He is a young guy and is going to go places in government."

Abbas Yazdani
Chief Executive Officer

Abbas Yazdani's colleagues say he is creative and forward-thinking. As chief executive officer of Artel, a satellite communications company, he has put these skills to good use.

Yazdani has correctly combined people and resources from the satellite and systems integrator communities to help the Defense Department deliver critical information to warfighters in the Middle East and Southwest Asia. Artel officials provide DOD with real-time control and live monitoring of satellite assets while giving the agency unlimited, on-demand satellite bandwidth.

"Yazdani hires good people and gives them the freedom to do creative things," said John Okay, a partner at Topside Consulting Group.

Scott Yi
Special Agent
New York Field Office

Special agent Scott Yi relied on his technical acumen to demonstrate how agents could use Research in Motion BlackBerry devices to instantly query the FBI's National Crime Information Center database or check a terrorist no-fly list.

FBI superiors took notice, and in 2004, they began to explore ways of securing and centrally managing wireless devices so special agents could use them in the field. By 2006, all FBI special agents will carry wireless handhelds.

"He zeroed in on wireless as the future for us," said Bill Weishaupt, acting assistant special agent in charge of special operations. "He was able to take a project that had somewhat limited perspective and take it and run with it."

Tim Young
Associate Administrator for E-Government and Information Technology
Office of Management and Budget

Tim Young was an enthusiastic and articulate proponent last year for consolidating government lines of business to save taxpayers' money and operate the government more efficiently. In 2006, his efforts will be rewarded when federal officials set up new cross-agency service centers.

Young was "great in helping the lines of business come to fruition," said Marty Wagner, associate administrator of the General Services Administration's Office of Governmentwide Policy. "He's helped find common ground, helped resolve issues and kept people moving, recognizing that we can discuss things forever or we can take things to closure."


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