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FEATURES

Accidental publicist
Agencies risk unwitting release of sensitive information using popular office software

Search fusion
Support grows for new way to integrate information analysis and retrieval tools

Visualizing the Army’s new tank
Why the network is the main battle piece in the Future Combat Systems



NEWS

Bush nominates new GSA administrator
Doan would bring IT business background to troubled agency

Senator examines SBA work

Pentium computers vulnerable to cyberattack

Intercepts



COMMENT

Editorial: A time for openness
It is hardly news that GSA has problems. Those problems are multifaceted and have been building for years.

Nelson: Turning GSA around

Welles: Telework coming alive?

Slovin: The proverbial fox guarding the henhouse



MANAGEMENT

Consistent customer service still an elusive goal
Managers say the best contact centers have service-oriented workers and automation

OPM pitches public service

Navy seeks to capture skills data

OPM pitches public service



TECHNOLOGY

Army sets new benchmark for IP telephony
Infantry commanders can now use a phone and place a VOIP call from the battlefield

Symantec to protect databases

The Pipeline

Software adds muscle to organizational charting



BUSINESS

Companies turn to acquisition for growth
Aerospace and defense firms expand IT efforts; midsize services providers get larger

Hughes rethinks satellite strategy



POLICY

No longer a performance model, TSA’s ITMS provides lessons
DHS IG finds that the contract lacked the proper performance measures

Lawmakers turn to IT for grant accountability

Love it or hate it, it’s the law



FlipSide

Benefiting Children’s Inn at NIH


Featured

  • FCW Perspectives
    human machine interface

    Your agency isn’t ready for AI

    To truly take advantage, government must retool both its data and its infrastructure.

  • Cybersecurity
    secure network (bluebay/Shutterstock.com)

    Federal CISO floats potential for new supply chain regs

    The federal government's top IT security chief and canvassed industry for feedback on how to shape new rules of the road for federal acquisition and procurement.

  • People
    DHS Secretary Kirstjen Nielsen, shown here at her Nov. 8, 2017, confirmation hearing. DHS Photo by Jetta Disco

    DHS chief Nielsen resigns

    Kirstjen Nielsen, the first Homeland Security secretary with a background in cybersecurity, is being replaced on an acting basis by the Customs and Border Protection chief. Her last day is April 10.

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