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FEATURES

Accidental publicist
Agencies risk unwitting release of sensitive information using popular office software

Search fusion
Support grows for new way to integrate information analysis and retrieval tools

Visualizing the Army’s new tank
Why the network is the main battle piece in the Future Combat Systems



NEWS

Bush nominates new GSA administrator
Doan would bring IT business background to troubled agency

Senator examines SBA work

Pentium computers vulnerable to cyberattack

Intercepts



COMMENT

Editorial: A time for openness
It is hardly news that GSA has problems. Those problems are multifaceted and have been building for years.

Nelson: Turning GSA around

Welles: Telework coming alive?

Slovin: The proverbial fox guarding the henhouse



MANAGEMENT

Consistent customer service still an elusive goal
Managers say the best contact centers have service-oriented workers and automation

OPM pitches public service

Navy seeks to capture skills data

OPM pitches public service



TECHNOLOGY

Army sets new benchmark for IP telephony
Infantry commanders can now use a phone and place a VOIP call from the battlefield

Symantec to protect databases

The Pipeline

Software adds muscle to organizational charting



BUSINESS

Companies turn to acquisition for growth
Aerospace and defense firms expand IT efforts; midsize services providers get larger

Hughes rethinks satellite strategy



POLICY

No longer a performance model, TSA’s ITMS provides lessons
DHS IG finds that the contract lacked the proper performance measures

Lawmakers turn to IT for grant accountability

Love it or hate it, it’s the law



FlipSide

Benefiting Children’s Inn at NIH


Featured

  • Telecommunications
    Stock photo ID: 658810513 By asharkyu

    GSA extends EIS deadline to 2023

    Agencies are getting up to three more years on existing telecom contracts before having to shift to the $50 billion Enterprise Infrastructure Solutions vehicle.

  • Workforce
    Shutterstock image ID: 569172169 By Zenzen

    OMB looks to retrain feds to fill cyber needs

    The federal government is taking steps to fill high-demand, skills-gap positions in tech by retraining employees already working within agencies without a cyber or IT background.

  • Acquisition
    GSA Headquarters (Photo by Rena Schild/Shutterstock)

    GSA to consolidate multiple award schedules

    The General Services Administration plans to consolidate dozens of its buying schedules across product areas including IT and services to reduce duplication.

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